Taxi dispatch software that runs your whole fleet from one screen

Taxi dispatch software is the system that takes a booking, works out the fare, picks the right driver and tracks the job to completion. It replaces the whiteboard, the radio and the spreadsheet with one screen showing every vehicle, every booking and every account customer. Modern systems are cloud-based, so your controllers can work from the office, from home or from a phone.

Most UK taxi dispatch systems cost between £50 and £150 per month for a small fleet, with per-driver charges on top and setup fees of £250 to £1,500. Taxi Dispatch is £0 to set up and £30 per month for your first five drivers, then £2 per additional driver, or a flat £120 for unlimited drivers. Branded app packages are £180 and £250 a month. No commission is taken on your jobs.

If you run more than about three vehicles, yes. Below that a phone and a notebook still work. Above it you start losing money to double-bookings, forgotten pre-books and drivers arguing about job allocation. Dispatch software pays for itself at around one recovered job per week, which is why we price the entry tier at the level we do.

For almost every independent operator, yes. Cloud systems have no server to buy, no server to fail and no engineer callout when it does. You get automatic updates and offsite backups, and your controllers can dispatch from anywhere with internet. On-premise systems still suit very large fleets with dedicated IT staff and specific data residency requirements.

A standard Taxi Dispatch setup is live within 24 to 48 hours. That covers your tariffs, zones, vehicle types and driver accounts. Importing existing customer and account data adds a day or two. Larger fleets switching from another system typically run both in parallel for a week before cutting over fully.

Yes. We import customer records, saved addresses, account details and booking history from every major UK system, including iCabbi, Autocab, Cordic and Cab9. Export your data as CSV and we handle the mapping. Your account customers keep their references and their invoicing continues without a gap.

Yes. Airport and chauffeur work needs flight tracking, meet-and-greet instructions, waiting time rules and fixed quoted fares rather than meters — all of which are standard in Taxi Dispatch. Chauffeur operators typically also use the account portal so corporate clients can book and be invoiced monthly.

No. Taxi Dispatch is billed monthly with no minimum term, and you can cancel at any time; the service runs to the end of the period you have already paid for. Several UK competitors require 12, 24 or 36-month terms, which is the single most common reason operators tell us they feel stuck. Your data remains yours and we export it for you on request at no charge.