Seven systems compared on the things that actually decide it — real monthly cost, contract length, setup fees and who each one is genuinely built for. We make one of these systems, and we have said so on every row.
Jump to the comparison table See our pricingOur bias, stated upfront. Taxi Dispatch is our product. We have not given ourselves a clean sweep, because that would be useless to you and obvious to anyone who has met a sales page before. There are several fleets a month we tell to go to Autocab or iCabbi instead, and the sections below say plainly when that applies to you.
Almost every feature list in this market says the same thing: auto-dispatch, GPS tracking, driver app, passenger app, account invoicing, reporting. At the level of a bullet point they are all identical, which is why feature lists are close to worthless for choosing between them.
What separates these systems in practice is commercial, not technical. Four questions do most of the work:
Figures are indicative. Most suppliers in this market quote rather than publish, so treat everything except our own row as a starting point for a conversation rather than a price list.
| System | Model | Indicative cost | Setup fee | Contract | Best suited to |
|---|---|---|---|---|---|
| Taxi Dispatch (us) | Cloud SaaS, published pricing | £30/month for the first 5 drivers, £2 per additional driver | £0 — setup, tariff build and data import included | Monthly rolling, no minimum term | Independent operators who want low fixed cost and no lock-in |
| iCabbi | Cloud, per-driver SaaS | Reported from around £89/month for up to 10 drivers, quote-based above that | Setup and onboarding fee usually applies | Typically annual or multi-year | Fleets of roughly 30+ vehicles that want deep configuration and network features |
| Autocab | Cloud and hybrid, quote-based | Reported from around £120/month for comparable packages, quote-based | Setup fee usually applies | Typically multi-year | Large fleets that want iGo network work and Uber integration |
| Cordic | On-premise and cloud options, quote-based | Quote-based; on-premise deployments carry hardware and licence costs | Installation and hardware cost where on-premise | Typically annual licence plus support | Established operators and councils who want a system on their own hardware |
| TaxiCaller | Cloud, per-vehicle tiered pricing | Published per-vehicle tiers, with an enterprise tier by quotation | Low or no setup fee on standard tiers | Monthly and annual options | Operators who want published pricing and a self-service setup |
| Cab9 | Cloud SaaS, quote-based | Quote-based, positioned mid-market | Onboarding fee usually applies | Typically annual | UK private hire operators wanting a modern interface and account portals |
| Gazoop | Freemium, then per-driver weekly | Free Lite tier, then low weekly per-driver charges | Self-service, no setup fee | Rolling | Very small or brand-new operators testing the water on minimal budget |
Cloud dispatch for mid-size and large fleets
Best for: Fleets of roughly 30+ vehicles that want deep configuration and network features
Full iCabbi comparison →The UK market leader, owned by Uber
Best for: Large fleets that want iGo network work and Uber integration
Full Autocab comparison →Long-established UK supplier with on-premise heritage
Best for: Established operators and councils who want a system on their own hardware
Full Cordic comparison →International cloud dispatch with transparent tiers
Best for: Operators who want published pricing and a self-service setup
Full TaxiCaller comparison →Cloud dispatch aimed at UK private hire and minicab firms
Best for: UK private hire operators wanting a modern interface and account portals
Full Cab9 comparison →Free tier plus low weekly per-driver pricing
Best for: Very small or brand-new operators testing the water on minimal budget
Full Gazoop comparison →The headline monthly fee is rarely the bill. Work through this list with any supplier, including us, before you compare two quotes:
We have written this out in full, with worked examples at 5, 10, 20 and 40 drivers, on our real cost of taxi dispatch software page.
The fear of switching keeps more operators on the wrong system than price ever does. It is a manageable job if you sequence it properly.
If you run 50+ vehicles, want network work and have the budget for a multi-year contract, look seriously at Autocab and iCabbi. They are strong products and we will tell you so.
If you run under about 50 vehicles, are tired of per-driver pricing that climbs every renewal, and want to be able to leave at 30 days notice, that is exactly the fleet we built Taxi Dispatch for: £30 a month for five drivers, £2 per driver after that, no setup fee, no commission, no minimum term.
Straight answers, no sales script. Still stuck? Ask us directly — we answer the same working day.
There is no single best system, only the best fit for your fleet size. Autocab and iCabbi are strong for large fleets that want network integration and have the budget for it. Cordic suits established operators comfortable with on-premise. Taxi Dispatch is built for independent operators under about fifty vehicles who want low fixed cost and no lock-in.
On total monthly cost for a small fleet, Taxi Dispatch is among the lowest in the UK market at £30 per month for five drivers with no setup fee and no per-job commission. Free tiers exist elsewhere but usually cap features, charge per SMS or take a percentage, so compare the total bill rather than the headline.
The three reasons we hear most are cost creeping up at renewal, being locked into a multi-year contract, and support that takes days to answer when the board goes down on a Friday night. Feature gaps are a distant fourth — most systems do the core job adequately.
The risk is real but manageable, and it is mostly about timing. Switch mid-week rather than before a bank holiday, run both systems in parallel for a week, and move your account customers first. Data import from any major UK system is straightforward; the harder part is retraining controllers, which takes about three days.
Yes. Your phone number belongs to your telephony provider, not your dispatch supplier, so it moves with you. Your customer and booking data is yours under GDPR and your current supplier must provide it on request. We handle the import free of charge.
Check the notice period, the auto-renewal clause, the price escalation clause and the data export terms. Multi-year auto-renewing contracts with 90-day notice periods are common in this market, and operators frequently discover the window has closed. Diarise your notice date the day you sign.
Question we haven't answered? Ask it on WhatsApp. A real person replies — usually within the hour on a working day — and good questions get added to this page.
Ask on WhatsAppComparing systems? Tell us your fleet size and what you're using now — we'll give you an honest steer, even if it isn't us.
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