TaxiCaller and Taxi Dispatch are the two systems in this comparison that publish their prices. That makes this the most straightforward head-to-head on the site — and it comes down to per-vehicle pricing and where your support comes from.
See the comparison Our pricingStraight answer. TaxiCaller is a well-built international platform with rare pricing transparency, and we will happily say so. The two things to weigh are per-vehicle pricing against a fleet with lots of part-time drivers, and whether UK-hours support matters to you.
TaxiCaller is a Swedish cloud dispatch platform operating across many countries. It offers dispatch, booking, driver and passenger apps on published per-vehicle tiers with a free trial, and an enterprise tier by quotation. Setup is largely self-service, which suits operators who would rather not sit through a sales process.
Credit where it is due: publishing prices in this market is unusual and it makes them easy to evaluate. Most of their competitors, including several on our comparison page, will not tell you a number without a call.
| Taxi Dispatch (us) | TaxiCaller | |
|---|---|---|
| Pricing model | Cloud SaaS, published pricing | Cloud, per-vehicle tiered pricing |
| Indicative cost | £30/month for the first 5 drivers, £2 per additional driver | Published per-vehicle tiers, with an enterprise tier by quotation |
| Setup fee | £0 — setup, tariff build and data import included | Low or no setup fee on standard tiers |
| Contract term | Monthly rolling, no minimum term | Monthly and annual options |
| Commission per job | None — you keep 100% of every fare | Varies; network work usually carries commission |
| Best suited to | Independent operators who want low fixed cost and no lock-in | Operators who want published pricing and a self-service setup |
TaxiCaller prices per vehicle. We price per active driver. Which is cheaper depends entirely on the shape of your fleet, and it is worth ten minutes with a calculator rather than a guess.
Neither model is inherently better. Work out your own numbers both ways: count your vehicles, then count how many distinct drivers logged in last month, and price both. At £30 for the first five drivers and £2 for each additional active driver, our figure is easy to calculate.
This is the practical difference that operators feel. Taxi work peaks in the evening and at weekends, which is precisely when an international support desk on a different time zone is least available.
Our support runs on UK hours with out-of-hours cover for anything that stops you dispatching, because that is when it matters. When you are comparing, ask both of us the same question: if the board goes down at 11pm on a Friday, who picks up, and how quickly? The answer to that is worth more than most feature comparisons.
A platform built for many countries has to generalise. A few areas where UK operators notice the difference:
None of these are impossible on an international platform. They are just things you may end up working around rather than using.
Choose TaxiCaller if you operate internationally, want self-service setup, or your fleet shape makes per-vehicle pricing cheaper.
Look at Taxi Dispatch if you are a UK operator who wants UK-hours support, UK account-invoicing conventions, and per-active-driver pricing that does not charge for dormant accounts.
Straight answers, no sales script. Still stuck? Ask us directly — we answer the same working day.
There is no single best system, only the best fit for your fleet size. Autocab and iCabbi are strong for large fleets that want network integration and have the budget for it. Cordic suits established operators comfortable with on-premise. Taxi Dispatch is built for independent operators under about fifty vehicles who want low fixed cost and no lock-in.
On total monthly cost for a small fleet, Taxi Dispatch is among the lowest in the UK market at £30 per month for five drivers with no setup fee and no per-job commission. Free tiers exist elsewhere but usually cap features, charge per SMS or take a percentage, so compare the total bill rather than the headline.
The three reasons we hear most are cost creeping up at renewal, being locked into a multi-year contract, and support that takes days to answer when the board goes down on a Friday night. Feature gaps are a distant fourth — most systems do the core job adequately.
The risk is real but manageable, and it is mostly about timing. Switch mid-week rather than before a bank holiday, run both systems in parallel for a week, and move your account customers first. Data import from any major UK system is straightforward; the harder part is retraining controllers, which takes about three days.
Yes. Your phone number belongs to your telephony provider, not your dispatch supplier, so it moves with you. Your customer and booking data is yours under GDPR and your current supplier must provide it on request. We handle the import free of charge.
Check the notice period, the auto-renewal clause, the price escalation clause and the data export terms. Multi-year auto-renewing contracts with 90-day notice periods are common in this market, and operators frequently discover the window has closed. Diarise your notice date the day you sign.
Question we haven't answered? Ask it on WhatsApp. A real person replies — usually within the hour on a working day — and good questions get added to this page.
Ask on WhatsAppComparing us with TaxiCaller? Send your vehicle and driver counts — the cheaper one depends on both.
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