Privacy Policy

This document provides information about the principles of data processing policy of TBMS. When processing personal data, we comply with rules of Data Protection act and the objective of TBMS is to be your reliable partner who respects your rights, and to set an example of others on the market.

1. Definitions

  • 1.1 Data Subject is a natural person about whom TBMS possesses information or information based on which it is possible to identify a natural person. For instance, Data Subjects are Customers and drivers (i.e. natural persons) about whom TBMS possesses Personal Data.
  • 1.2 Privacy Policy is the present text which stipulates the principles of Personal Data Processing.
  • 1.3 Personal Data is any information about an identified or identifiable natural person.
  • 1.4 Personal Data Processing is any operation performed with the Personal Data of the Data Subject. For instance, collection, saving, arrangement, preservation, amendment and allowing access, performance of queries and making of extracts, use, forwarding, cross-use, connection, closure, erasing or destruction of data or the combination of several operations indicated above, regardless of the way such operations are performed or the means used for the performance of such operations.
  • 1.5 Customer is any natural or legal person who uses or has expressed their wish to use the Services of TBMS.
  • 1.6 Agreement is the Service agreement or any other agreement concluded between TBMS and the Client.
  • 1.7 General Terms and Conditions establish the general terms which are applied when entering into a contractual relationship with TBMS.
  • 1.8 Services are any services and products offered by TBMS, including the information society services belonging in the Product Portfolio of TBMS.
  • 1.9 User Account is the personal account of the Data Subject, which primarily gives him/her access to the digital products of TBMS, and through which the Customer can identify himself/herself. These defined terms are used in the above-mentioned meaning in the PrivacyPolicy, Agreement, General Terms and Conditions and in the communication between the parties.


Without first obtaining the written consent of our products, you may not assign your rights and obligations under this Agreement, or redistribute, encumber, sell, rent, lease, sublicense, or otherwise transfer your rights to the dispatch system


TBMS makes no warranty that the software product will meet your requirements or operate under your specific conditions of use. user bear sole responsibility and all liability for any loss incurred due to failure of the software product to meet your requirements.

under no circumstances shall TBMS be liable to you or any other party for indirect, consequential, special, incidental, punitive, or exemplary damages of any kind (including lost revenues or profits or loss of business) resulting from this agreement, or from the furnishing, performance, installation, or use of the software product, whether due to a breach of contract, breach of warranty.

Governing Law

This Agreement is governed by the laws of United Kingdom.


If any provision of this Agreement shall be held to be invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect. To the extent any express or implied restrictions are not permitted by applicable laws, these express or implied restrictions shall remain in force and effect to the maximum extent permitted by such applicable laws.


The driver app collects location data constantly whether the app is on the screen or hidden in the background. The data is provided to driver’s concerned office for his/her where abouts so that nearest job can be timely sent to the driver. When office get location information, they allocate the nearest job and also notify the customer that driver is available in the surrounding area.

Necessary: From time to time the update is required by a third party (Google, Apple, Payment Providers, etc.). Usually it is due to technology progress and changes to their policy but not limited only to these. We try our best to provide an immediate update to apps