Taxi Dispatch Support — UK Help Desk

Support is available during UK office hours with out-of-hours cover for anything that stops you dispatching. Because taxi work peaks when offices are closed, urgent faults on evenings and weekends are covered rather than queued to Monday.

Anything that prevents you taking or dispatching bookings is treated as urgent and picked up immediately. Everything else is answered the same working day. You reach a person who knows the system, not a ticket queue and not a script.

Yes. Initial training for your controllers and drivers is included in setup, and further sessions when you take on new staff are included too. We do not charge for training, because a controller who has not been trained properly generates far more support calls than the training costs us.